Return Policy

RETURNS AND WARRANTIES

We are confident you will be happy with your purchase from Ross Coppelman, Goldsmith Inc. However, if you are not satisfied with your purchase, you have two options:

1. Return your item(s) for a full merchandise CREDIT applicable to any future order (excluding shipping costs). Return must be postmarked within thirty (30) days of date of original receipt.
2. Return your item(s) for a REFUND. Shipping fees are not refundable. Return must be postmarked within twenty (20) days of date of original receipt.

Additionally, if an item is defective within the first one (1) year of your purchase, Ross Coppelman agrees to repair it at no cost, provided it has not been subjected to abnormally harsh use (indicated by large scratches, gouges and/or abrasions).

Please do not hesitate to call us at 508.385.7900 for further information or for an explanation of these terms.